This Privacy Policy describes how Strags Performance Training ("we," "us," or "our") collects, uses, and protects your personal information when you use Sports Bra Strength and the Survive & Advance challenge (collectively, the "Services"). By using our Services, you agree to the practices described in this Policy.
1. Information We Collect
1.1 Information You Provide
When you purchase a membership or challenge access, or communicate with us, we may collect:
- Name and email address
- Billing information (processed securely through Stripe — we do not store your full payment details)
- Location (city and state, for eligibility purposes)
- Fitness-related information you voluntarily share, such as workout logs, progress notes, or health background
- Communications you send us via email or community platforms
1.2 Information Collected Automatically
When you visit our website or use our platforms, we may automatically collect:
- Device type, browser type, and operating system
- IP address and general location data
- Pages visited, time spent on pages, and referring URLs
- Interaction data through analytics tools such as Google Analytics
1.3 Information from Third Parties
We use the following third-party platforms to deliver our Services, which may collect information independently under their own privacy policies:
- Stripe — payment processing
- HubFit — workout delivery and tracking
- MailerLite — email communication and automation
- Google (Forms, Analytics) — form submissions and website analytics
2. How We Use Your Information
We use the information we collect to:
- Process your purchase and deliver access to your program
- Communicate with you about your membership, workouts, and program updates
- Send you emails related to your program, including workout reminders, community updates, and promotional offers (you may opt out at any time)
- Improve our programs, website, and services
- Respond to your questions and provide customer support
- Comply with legal obligations
We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.
3. Email Communications
By purchasing any SBS Service, you agree to receive transactional emails related to your purchase and program access. You may also be added to our general mailing list for program updates and offers.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email or by contacting us at info@christenstrags.com. Unsubscribing from marketing emails will not affect transactional communications related to an active membership or purchase.
4. How We Share Your Information
We share your information only in the following limited circumstances:
- Service providers: We share necessary information with Stripe, HubFit, MailerLite, and Google to deliver our Services. These providers are contractually obligated to protect your information and may only use it to provide services on our behalf.
- Legal compliance: We may disclose your information if required by law, court order, or government authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you in advance of any such transfer.
We do not share, rent, or sell your personal information to advertisers or third-party marketers.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Services. If you cancel your membership or request deletion of your data, we will remove your personal information from our active systems within 30 days, except where retention is required by law or for legitimate business purposes such as resolving disputes or enforcing agreements.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is processed exclusively through Stripe, which maintains industry-standard PCI-DSS compliance.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights & Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of marketing emails at any time
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at info@christenstrags.com. We will respond to your request within 30 days.
8. Children's Privacy
Our Services are intended for adults 18 years of age and older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us at info@christenstrags.com.
9. Third-Party Links
Our website or communications may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email or through a notice on our website. The date at the top of this Policy reflects when it was last updated. Your continued use of our Services after any changes constitutes your acceptance of the updated Policy.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Strags Performance Training / Sports Bra Strength
Email: info@christenstrags.com
San Antonio, Texas